Testimonials

Bella

Bella has known Colin since we rescued her from a dog shelter nearly five years ago. She loves going with Colin-he is great with Bella and is very reliable. Even though we have had Bella for a while now she is still very picky about the people she likes and trusts. However, she loves Colin and his team and is always very happy to go with Colin when he comes to get her for her walks. We feel happy going to work knowing that she is in good hands. The Instagram is a great touch-we love seeing Bells during the day as well as the other dogs that Colin cares for and how happy they are. Colin is also very flexible-if we need any changes to Bella’s schedule Colin is happy to accommodate and is always very cheerful and happy around the dogs. Bella’s social skills have greatly improved since she has been going with Colin and we don’t know what we would do without him and his team!

Romeo & Fonzie

Colin has been looking after both my dogs for almost a year and has provided me more piece of mind than I could have imagined. Colin and his team are the most accommodating doggy daycare service in West London and have worked to my requirements since day one. Looking at the Urban Tails Instagram page while I’m sat at my desk at work makes me so happy as I know that my dogs are having the time of their lives outdoors and are not even thinking about me for even a second! There is a reason why Colin has a huge pack of dogs on his walking/daycare service and its down to his trustworthy service. I wouldn’t trust my dogs with anyone else but Colin and his team, and I feel very lucky that my dogs are part do his pack. Quite simply, it’s clear to see how fun Colin’s daycare is when I see my dogs go crazy for him when he collects them.. He gets more licks and jumps than I do! I couldn’t recommend them enough xx

Rupert

Colin’s services are a godsend for us. I work full-time and Colin has made it so easy for me to go to work and have complete peace of mind, knowing that my little fur-child is in good hands. Rupert adores Colin and Colin adores Rupert, they have a little mutual admiration society going on. Rupert has made so many new friends and waits in great anticipation every morning, little tail wagging for Colin to pick him up for another day of fun with his friends and puppy mischief. I cannot recommend Colin and his services highly enough!!! (Natasha, Jeremy & Rupert)

Winston

For Day care: Winston has been going to day care since he was just a tiny puppy who needed to be carried around in a bag. When the door opens and Colin appears Winston is the happiest!! I am so grateful to Colin for teaching him to be part of a pack, this has helped him to grow into a friendly and happy dog. I don’t know what i’d do without Colin and his team, they are a daily life saver with their flexibility, not to mention the times that Colin has saved me when i lock myself out of my flat!

Ernie

Over the past nine years I have used doggy day care in three different cities (London, San Francisco and New York). I can honestly say it does not get any better than Colin Cowley and his team at Urban Tails. For the last year Colin has looked after my english bulldog on a daily basis – as well as welcomed him into his home when i go on holiday/have work trips. Colin is trustworthy, reliable and most importantly – truly loves dogs. He is incredibly attentive when it comes to my dog’s special needs (as any bulldog owner knows – there are a lot!). In addition, there is a seamless back-up system in place for when colin is away. I feel grateful to have found someone who puts my mind at ease when it comes to the care of my dog.

George & Bentley

Dog walking Colin has taken my 2 dogs, a golden retriever and black labrador out for walks most midweek days for the last 3 or 4 years. He is just fantastic – the dogs love him and are always delighted to see him and they come back well exercised and happy. He is very responsible and trustworthy too – I feel lucky to have found such a great dog walker.

Franky

Colin and his team are more than just carers for our dog–they are like family. We wouldn’t trust just anyone with the safety of our only ‘child’ (nor the keys to our house!). It is obvious to us that Colin truly loves all of the dogs like they are his own. Our shy Frankie will only leave our side for one person — Colin. She is happy to see him each and every day he comes to our door. Urban Tails is a priceless, and difficult find in London. We cannot recommend it enough.

Ernie

Over the past nine years, I have used doggy day care in three different cities (Condon, San Francisco and New York). i can honestly say it does not get any better than Colin Cowley and his team at urban tails. for the last year colin has looked after my english bulldog on a daily basis – as well as welcomed him into his home when i go on holiday/have work trips. colin is trustworthy, reliable and most importantly – truly loves dogs. he is incredibly attentive when it comes to my dog’s special needs (as any bulldog owner knows – there are a lot!). in addition, there is a seamless back-up system in place for when colin is away. i feel grateful to have found someone who puts my mind at ease when it comes to the care of my dog.

Natasha, Jeremy & Rupert

Colin’s services are a godsend for us. I work full-time and Colin has made it so easy for me to go to work and have complete peace of mind, knowing that my little fur-child is in good hands. Rupert adores Colin and Colin adores Rupert, they have a little mutual admiration society going on. Rupert has made so many new friends and waits in great anticipation every morning, little tail wagging for Colin to pick him up for another day of fun with his friends and puppy mischief. I cannot recommend Colin and his services highly enough!

Winston

For Day care: Winston has been going to day care since he was just a tiny puppy who needed to be carried around in a bag. When the door opens and Colin appears Winston is the happiest!! I am so grateful to Colin for teaching him to be part of a pack, this has helped him to grow into a friendly and happy dog. I don’t know what i’d do without Colin and his team, they are a daily life saver with their flexibility, not to mention the times that Colin has saved me when i lock myself out of my flat!

Dillon

We have used Urban Tails for over twelve years to take our lovely beagle Dillon for a walk every week. Colin has been taking him for the past few years we could not have hoped for a more diligent and cheerful dog walker. Not only is he a devoted dog owner himself but he really does treat each dog like his own – he arrives every time with a smile and a treat in his pocket. He’s kind, reliable and we are always very happy to leave Dillon with Colin overnight if we go away – considering we have three able children who could have looked after him, that’s saying something.

Saisha

Colin is a great guy who offers a really superb service. He’s really flexible and always available for boarding, and most importantly my cocker spaniel puppy, Saisha, absolutely loves him! She’s really excited when he picks her up and she’s always really well exercised on her walks. My last dog Raja was immobile and Colin was so understanding about his condition and tailored his service to suit him, which was a big relief whenever I had to leave him. All in all a very reliable and friendly guy, whose service is perfect for anyone who works during the day or has a demanding schedule.