Colin and his team are more than just carers for our dog–they are like family. We wouldn’t trust just anyone with the safety of our only ‘child’ (nor the keys to our house!). It is obvious to us that Colin truly loves all of the dogs like they are his own. Our shy Frankie will only leave our side for one person — Colin. She is happy to see him each and every day he comes to our door. Urban Tails is a priceless, and difficult find in London. We cannot recommend it enough.